Shipping Policy

Welcome to Kytherea! We strive to provide you with an exceptional shopping experience. Please take a moment to read through our shipping policy to understand our shipping options, rates, and estimated delivery times.

Shipping Options and Rates

 

    • Standard Shipping: Our standard shipping option is available for domestic orders and offers an estimated delivery time of 3-7 business days. The shipping cost is calculated based on the weight and size of the package as well as the destination.

    • Express Shipping: We offer express shipping for faster delivery within 1-3 business days. This option may have higher shipping fees.

    • International Shipping: We offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.

Order Processing

 

    • Orders are processed and shipped within 1-2 business days after payment is confirmed.

    • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Partner

 

    • Our shipping partner, Nimbuspost, handles all our shipping needs. They ensure your orders are delivered safely and efficiently.

Tracking Information

 

    • Once your order has shipped, you will receive a confirmation email with your tracking number.

    • You can track your order’s progress using the tracking information provided.

Shipping Restrictions

 

    • We currently do not ship to PO Boxes, APO/FPO addresses, or freight forwarders.

    • Any orders placed to these addresses will be canceled, and you will be notified.

Customs and Duties

 

    • For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country.

    • Please check with your local customs office for more information on import duties and taxes.

Lost or Delayed Shipments

 

    • While we strive to ensure timely delivery, we cannot be held responsible for delays caused by the shipping carrier.

Returns and Exchanges

 

Thank you for shopping with Kytherea!

If you have any questions or concerns about our shipping policy, please contact us at kythereaofficial@gmail.com